Draft: these terms are being reviewed.
About these terms
These terms apply when you use BnBCleaning: this website and the app at app.bnbcleaning.co.nz. By using BnBCleaning you agree to them.
The service
BnBCleaning helps short-term rental owners and their cleaners organise cleaning: jobs, reminders, checklists, photos, prices and invoices. We're not a party to the arrangement between an owner and a cleaner, and we don't employ or supply cleaners.
Your account
- Owners can sign up. Cleaners join when an owner invites them.
- You sign in with your email address, so keep your email account secure. You're responsible for what happens under your account.
- Keep the information you enter accurate and up to date.
Your content
What you put into BnBCleaning, such as property details, photos and notes, stays yours. You let us store and process it to provide the service. Only upload content you're entitled to share, and avoid capturing guests or other people in photos and videos.
Prices, invoices and payments
- Owners and cleaners agree prices in the app; a price only changes when the other side approves it.
- Invoices are prepared from completed jobs at agreed prices and issued by the cleaner, in the cleaner's name.
- Payments happen outside BnBCleaning. Each cleaner is responsible for their own invoice details and tax, including GST.
Reminders and calendars
We work to deliver reminders and alerts on time, but delivery depends on email providers, phones and networks, so don't rely on BnBCleaning alone for anything critical. Calendar links can lag Airbnb by a few hours.
Acceptable use
Don't use BnBCleaning for anything unlawful, try to access other people's information, or try to disrupt or overload the service.
Changes to the service
We may change, suspend or stop features. Where we can, we'll give notice of significant changes.
Liability
To the extent the law allows, BnBCleaning is provided as is, and we're not liable for indirect losses such as lost bookings or income. If you use BnBCleaning for the purposes of a business, the Consumer Guarantees Act 1993 doesn't apply. Nothing in these terms limits rights you have under law that can't be excluded.
Ending
You can stop using BnBCleaning at any time and ask us to close your account. We may suspend accounts that break these terms.
Law
These terms are governed by New Zealand law.